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Knowledge base
General
Getting Started
5
Installing Sync - Updating Regional Settings
Recommended Minimum Specifications for Sync 7
How to complete a Full Installation of Sync7
How to install Sync 7
How to install Sync 7 on your PC for the first time
Your account
0
Sync ERP FAQs
Navigation & General
24
Login or Logout of Sync
Change or Reset Sync Password
Navigate Sync Home/ Home Screen
Find, View or Open Recent Items
Search in Sync ERP
View all 24
Admin
11
About Custom Fields
Add a Custom Field Value
Mark a custom field value as active or inactive
Reorder Custom Field Values
Edit a Custom Field Value
View all 11
Admin: B2B Customer Buyers
4
View Pending Buyers
Resend Pending Buyer Activation Email
Approve or Reject a Pending Buyer
Create New Customer from New Buyer
Admin: CMT Operations & Templates
14
Add or Delete a CMT Module
Add or Delete a CMT Sub Module
Add or Delete CMT Operations from a Sub-Module
Add or delete CMT Templates
Add or Delete Operations from a CMT Template
View all 14
Admin: Cost Types & Cost Sub Types
12
About Cost Types and Cost Sub Types
Add a New Sub-Type within Sync Administration
Import Cost Sub Type Data
Duplicate a Cost-Sub Type within Sync Administration
Search for a Cost SubType within Sync Administration
View all 12
Admin: Customers & Sub Customers
17
About Customers & Sub Customers
Create a New Customer in Sync Admin
Add Customers in Bulk (Import Customers)
Search for a Customer within Sync Administration
Edit a Customer within Sync Admin
View all 17
Admin: Rep Codes
5
About Default and Special Rep Codes
Create a New Rep (Rep Code)
Set Default Rep Commissions or Customer Discounts
Create Special Reps
View and Edit Sales Reps
Admin: Lookups
27
Add a New Calendar in Sync Admin
Mark a Calendar as Active or Inactive
About Closing Dates
Add or view Closing Dates
About Colours
View all 27
Admin: Vendors
9
About Vendors
Add a new Vendor within Sync Administration
Import Vendors (Create new vendors in Bulk)
Edit a Vendor
Set a Vendor as Active
View all 9
Admin: Logos
7
Add a New Logo in Sync Admin
Add a New Logo Type
Mark a Logo Type as active or inactive
Edit or Delete a Logo Type
Add a Logo Location
View all 7
Tools
9
Bulk Update Custom Field Values
Assign Pick Tickets to Sync Scanner Users
Unassign Pick Tickets
Batch Cancel Sales Orders
View Warehouse Maps
View all 9
Products and Styles
44
Open Product Costing in Sync home
Apply Filters within Product Costing
Filter by Status' from Product Costing
Search for a Style' within Product Costing
Toggle ‘Compact Mode’ within Product Costing
View all 44
Product Costing
21
View Product Cost Summary on a Product
Edit or View Sales Budgeting on a Product (Margin, GP, Markup)
Add an item within the Product Cost
Duplicate Costs' from an existing Product
Duplicate Product Cost from Another Job
View all 21
Product Costing: Costsheet Templates
3
Flag a Cost Sheet as a Template
Use a Template for a New Costing
About Costsheet Templates
Product Catalogue
4
How to 'View Job Detail’s' from within the Product Catelog
How to Use the 'Product Catalogue' Tab
How to 'Open a Job from within the Product Catelog'
Batch Edit a Job/Style from within the Product Catelog
Product Costing: Calculators
8
Cost Detail Calculator
Fabric Ratings Calculator
Fabric Unit Calculator
Fabric Cost Calculator
Selling Price Calculator
View all 8
Product Costing: CMT Operations/ Workstudy
5
Add CMT Operations to a Job'
Delete CMT Operations From a Job
Edit CMT Operations within a Job
View & Allocate CMT Operations within a Job
Mark CMT Operations as Active or Inactive on a Job Product
My Tasks & Job Steps(critical Path)
24
View Assigned Tasks
View My Jobs
Search My Tasks
Mark My Tasks as Complete
Preview Job Details of My Jobs/ Assigned Tasks
View all 24
Products: Production Figures
2
Add Production Figures to a Job
Edit Production Figures within a Job
Purchase Orders & Bulk Jobs
17
Create a 'Purchase Order’
Import Purchase Orders (Create new PO's in Bulk)
Add a PO Line Item’
Change the Purchase Order Status
Generate the Purchase Order Report’
View all 17
Material Stock
22
Check Material Stock
Set material stock as Reject
Set Material Stock as Sale
Split a Material Stock Item
Update the Weight and Width of Stock Items
View all 22
Material Stock: Receiving & Stock Return
18
GRV Material Stock
GRV Material Stock as Reject
Generate the Materials Received Report
Create a Material Stock Return
Create an ASN
View all 18
Material Stock: Put Away & Transfers
4
Stock Put Away
Create a Material Stock Warehouse Transfer
Despatching Warehouse Transfer Out
Receive the Warehouse Transfer In
Material Stock: Picking, Despatch
8
Create a Material Stock Picking Requisition
Despatch a Pick Ticket
View Material Stock Picked to a Job/ PPO
Generate the Despatch Note Report
View Cumulative Totals for Picked Stock
View all 8
Material Stock: Adjustments & Stock Take
15
Create a Stock Unit Adjustment
View Material Stock Unit Adjustments
Create a Stock Cost Adjustment
Create a Stock Take Period
Create a Full Stock Take
View all 15
Material Stock: Stock Sales
5
Create a ‘Stock Sale’
Create a ‘Material Stock Pick’ for a Stock Sale
Create a ‘Material Stock Despatch’ for a Stock Sale
Create a ‘Non Stock Invoice’ for a Material Stock Sale
Credit a Material Stock Sale
Product Purchase Order
14
Create a Product Purchase Order
Duplicate a Product Purchase Order
Import Product Purchase Orders
Add a PPO Line Item’
Search for a Product Purchase Order
View all 14
Product Stock
6
Add/change a product's SKU number
Search for a Product Stock Header
Search and View Product Stock Headers
Search and View Product Stock Items
View Stock Item Locations and Movements
View all 6
Product Stock: Receiving & Inbound Shipments
8
GRV by PPO
Change the Status of an Inbound Shipment’
Create a New Inbound Shipment
GRV by In-Ship
GRV Product Stock into Multiple Locations
View all 8
Product Stock: Picking, Dispatch & RTV
19
Create a Picking Requisition from within a Sales Order
Create a Picking Requisition by Sales Order
Create a Requisition for Multiple Sales Orders
Create a Requisition by Job
Reprint a Product Stock Picking Slip
View all 19
Product Stock: Shipping
6
Create a Shipment
Editing a Shipment
Search for or view Shipments
Change the Shipment Status
Create a Shipment by Batch
View all 6
Product Stock: Invoices & Credit Notes
12
Create an Invoice
Create a Batch Invoice
Add Non Stock Items to an Invoice
Approve an Invoice'
Create a Credit Note (return authorisation)
View all 12
Product Stock : Transfers
7
Product Stock Direct Transfer
Create a Batch Direct Transfer
Perform a Location Transfer
Create a Product Stock Warehouse Transfer
Actioning Warehouse Transfer In
View all 7
Product Stock: Adjustments & Stock Take
12
Create a Stock Take Draft
Create a FG Stock Take Draft by SKU
Add SKU's to a FG Stock Take by SKU Draft
Manually add Units to a FG Stock Take Draft
Open Saved FG Stock Take Draft
View all 12
Sales Orders
36
View a Sales Order from within Product Costing
View Sales Order Status
Search for a Sales Order from Navigation
Open a Sales Order from Navigation
Search for a Sales Order
View all 36
Sales Orders- Buffer Orders
3
Create a Buffer Order
Create a Negative Buffer Order
About Buffer Orders
Measurements & Quality Audits (QA)
5
Add QA Specifications within Sync Administration
Create QA Templates’ within Sync Administration
Detailed Overview of 'Measurement Points and Grading'
Add ‘QA Templates’ to a Job/Style
Print the ‘Job Specification Measurements Report’ from within a Job
Production Planner (PPB)
9
Production Planner Vendor Configuration
Production Planner Task Configuration
Production Planner Job Configuration
Launch the Production Planner (PPB)
Select Dates to View on the Production Planner
View all 9
UPC's & X-References
3
Create an X-Reference
Edit X-References
Multi-Item vs Single Item X-References
Analytics & Reports
0
Permissions
3
Permission: Access Cost Summary
Permission: Access Job Products
Permission: Access Job QA
Techpack
1
View Style Details and Generate a Techpack Report
Sync Scanner FAQs
Sync Scanner: Settings
1
Navigate into Settings from within the Sync Scanner App
Sync Scanner: Materials
0
Sync Scanner: Product Stock
10
GRV Finished Goods using the Android Scanner App
‘Picking’ Finished Goods using the Android Scanner App
‘Batch Picking’ Finished Goods using the Android Scanner App
How to create a Shipment ‘Out’ using the Android Scanner App (Scan and Pack)
How to Create a ‘Product Stock Warehouse Transfer Out’ from the Scanner App
View all 10
Sync B2B FAQs
Sync B2B: Navigation & General
10
Sign In and Out of Sync B2B (Access Sync B2B)
Set Wholesale and Retail Price Visibility in Sync B2B
Navigate B2B Showroom
Turn Dark Mode On or Off
Search for Products in B2B Showroom
View all 10
Sync B2B: Quotes & Orders
9
Create A Quote in B2B
Choose from Available Future Dates when Creating B2B Quote
Edit a Quote in B2B
Approve a Customers Buyers Quote in Sync B2B
Search for and View Quotes in B2B
View all 9
Sync B2B: Admin for Customer Buyers
15
Create New Customer Buyer in Sync B2B
Customer Buyer create own account from Sync B2B landing page
Bulk import customer buyer accounts
View approved or pending Customer Buyers in Sync B2B
Approve pending buyer requests in Sync B2B
View all 15
Sync B2B: Admin (Products, Division Templates, Presentations)
17
About B2B Design Elements for Division Templates & Presentations (Toolbox)
Make Products Available for B2B (flag as mobile / published)
Remove Products from B2B (remove from mobile sales / Internal)
Mark a Product as Limit Qty on B2B
Mark a Product as Oversold on B2B
View all 17
Sync App FAQs
Sync Apps
2
How to use the Scale Integration App for Raw Materials
How to use the Sync Barcode Updater Application
Data Utility: SO Importer
5
Sync Data Utility-Sales Order Importer
Importing Sales Order Details Using the SO Importer Tool
Create an SO Importer template file
Editing SO Importer Templates
Update Sales Order pricing via SO Importer
Data Utility: Price Updater
4
Update prices using the Data Utility-Price Updater
Load and Export Sync Data (Data Utility)
Import Job Product Price Update (Data Utility)
Update Job Product Data via Data Utility
Sync Studio: Bulk Image Uploader & X refence tool
3
Using Sync Studio Image Uploader
Use Sync Studio X Reference Tool to 'Import Barcodes'
Log in to Sync Studio
Sync Label Printer App
2
Sync Label Printer Application
Print Bin Labels using the Sync Label Printer Application
Pastel
1
How to use the Sync Pastel Integrator App
Sage 300
8
Integrate Inventory Control Adjustments - Sage 300 Integrator
Integrate Customers - Sage 300 Integrator
Integrate Vendors - Sage 300 Integrator
Integrate Warehouse Transfers - Sage 300 Integrator
Integrate Items - Sage 300 Integrator
View all 8
Integration
WMS
1
WMS Integration Guide
EAI
1
Sync EAI Developer Guide
Sync Administration
CMT Operations & Templates
0
Admin
3
How to 'Create a Size Template’ within Sync Administration
How to Add a Custom Field/ Custom Field Category
How to 'Add New Terms' in Sync Admin
Internal - Technical
Custom Solutions\Automations
39
Add freight lines to Sales order with unit & cost logic
Add rep com to all sales reps for new categories
Auto check materials after GRV
Auto Despatch materials once picked/ RTV'd
Auto Invoice
View all 39
Internal - Integration
Next LP
0
Internal - Customers - SA
Lizzard
0
Snooze-U-Win
0
Duca Glabal
1
_Company Information - Duca Global (WIP)
Resource International
1
Automation - PPO Commission (%) Custom Field
Help Desk Software
by Freshdesk