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Sync ERP FAQs
Navigation & General
25
Login or Logout of Sync
Change or Reset Sync Password
Navigate Sync Home/ Home Screen
Find, View or Open Recent Items
Search in Sync ERP
View all 25
Admin
11
About Custom Fields
Add a Custom Field Value
Mark a custom field value as active or inactive
Reorder Custom Field Values
Edit a Custom Field Value
View all 11
Admin: B2B Customer Buyers
4
View Pending Buyers
Resend Pending Buyer Activation Email
Approve or Reject a Pending Buyer
Create New Customer from New Buyer
Admin: CMT Operations & Templates
14
Add or Delete a CMT Module
Add or Delete a CMT Sub Module
Add or Delete CMT Operations from a Sub-Module
Add or delete CMT Templates
Add or Delete Operations from a CMT Template
View all 14
Admin: Cost Types & Cost Sub Types
12
About Cost Types and Cost Sub Types
Add a New Sub-Type within Sync Administration
Import Cost Sub Type Data
Duplicate a Cost-Sub Type within Sync Administration
Search for a Cost SubType within Sync Administration
View all 12
Admin: Customers & Sub Customers
17
About Customers & Sub Customers
Create a New Customer in Sync Admin
Add Customers in Bulk (Import Customers)
Search for a Customer within Sync Administration
Edit a Customer within Sync Admin
View all 17
Admin: Rep Codes
5
About Default and Special Rep Codes
Create a New Rep (Rep Code)
Set Default Rep Commissions or Customer Discounts
Create Special Reps
View and Edit Sales Reps
Admin: Lookups
27
Add a New Calendar in Sync Admin
Mark a Calendar as Active or Inactive
About Closing Dates
Add or view Closing Dates
About Colours
View all 27
Admin: Vendors
9
About Vendors
Add a new Vendor within Sync Administration
Import Vendors (Create new vendors in Bulk)
Edit a Vendor
Set a Vendor as Active
View all 9
Admin: Logos
7
Add a New Logo in Sync Admin
Add a New Logo Type
Mark a Logo Type as active or inactive
Edit or Delete a Logo Type
Add a Logo Location
View all 7
Tools
9
Bulk Update Custom Field Values
Assign Pick Tickets to Sync Scanner Users
Unassign Pick Tickets
Batch Cancel Sales Orders
View Warehouse Maps
View all 9
Products and Styles
44
Open Product Costing in Sync home
Apply Filters within Product Costing
Filter by Status' from Product Costing
Search for a Style' within Product Costing
Toggle ‘Compact Mode’ within Product Costing
View all 44
Product Costing
21
View Product Cost Summary on a Product
Edit or View Sales Budgeting on a Product (Margin, GP, Markup)
Add an item within the Product Cost
Duplicate Costs' from an existing Product
Duplicate Product Cost from Another Job
View all 21
Product Costing: Costsheet Templates
3
Flag a Cost Sheet as a Template
Use a Template for a New Costing
About Costsheet Templates
Product Catalogue
4
How to 'View Job Detail’s' from within the Product Catelog
How to Use the 'Product Catalogue' Tab
How to 'Open a Job from within the Product Catelog'
Batch Edit a Job/Style from within the Product Catelog
Product Costing: Calculators
8
Cost Detail Calculator
Fabric Ratings Calculator
Fabric Unit Calculator
Fabric Cost Calculator
Selling Price Calculator
View all 8
Product Costing: CMT Operations/ Workstudy
5
Add CMT Operations to a Job'
Delete CMT Operations From a Job
Edit CMT Operations within a Job
View & Allocate CMT Operations within a Job
Mark CMT Operations as Active or Inactive on a Job Product
My Tasks & Job Steps(critical Path)
24
View Assigned Tasks
View My Jobs
Search My Tasks
Mark My Tasks as Complete
Preview Job Details of My Jobs/ Assigned Tasks
View all 24
Products: Production Figures
2
Add Production Figures to a Job
Edit Production Figures within a Job
Purchase Orders & Bulk Jobs
17
Create a 'Purchase Order’
Import Purchase Orders (Create new PO's in Bulk)
Add a PO Line Item’
Change the Purchase Order Status
Generate the Purchase Order Report’
View all 17
Material Stock
22
Check Material Stock
Set material stock as Reject
Set Material Stock as Sale
Split a Material Stock Item
Update the Weight and Width of Stock Items
View all 22
Material Stock: Receiving & Stock Return
18
GRV Material Stock
GRV Material Stock as Reject
Generate the Materials Received Report
Create a Material Stock Return
Create an ASN
View all 18
Material Stock: Put Away & Transfers
4
Stock Put Away
Create a Material Stock Warehouse Transfer
Despatching Warehouse Transfer Out
Receive the Warehouse Transfer In
Material Stock: Picking, Despatch
8
Create a Material Stock Picking Requisition
Despatch a Pick Ticket
View Material Stock Picked to a Job/ PPO
Generate the Despatch Note Report
View Cumulative Totals for Picked Stock
View all 8
Material Stock: Adjustments & Stock Take
15
Create a Stock Unit Adjustment
View Material Stock Unit Adjustments
Create a Stock Cost Adjustment
Create a Stock Take Period
Create a Full Stock Take
View all 15
Material Stock: Stock Sales
5
Create a ‘Stock Sale’
Create a ‘Material Stock Pick’ for a Stock Sale
Create a ‘Material Stock Despatch’ for a Stock Sale
Create a ‘Non Stock Invoice’ for a Material Stock Sale
Credit a Material Stock Sale
Product Purchase Order
14
Create a Product Purchase Order
Duplicate a Product Purchase Order
Import Product Purchase Orders
Add a PPO Line Item’
Search for a Product Purchase Order
View all 14
Product Stock
6
Add/change a product's SKU number
Search for a Product Stock Header
Search and View Product Stock Headers
Search and View Product Stock Items
View Stock Item Locations and Movements
View all 6
Product Stock: Receiving & Inbound Shipments
8
GRV by PPO
Change the Status of an Inbound Shipment’
Create a New Inbound Shipment
GRV by In-Ship
GRV Product Stock into Multiple Locations
View all 8
Product Stock: Picking, Dispatch & RTV
19
Create a Picking Requisition from within a Sales Order
Create a Picking Requisition by Sales Order
Create a Requisition for Multiple Sales Orders
Create a Requisition by Job
Reprint a Product Stock Picking Slip
View all 19
Product Stock: Shipping
6
Create a Shipment
Editing a Shipment
Search for or view Shipments
Change the Shipment Status
Create a Shipment by Batch
View all 6
Product Stock: Invoices & Credit Notes
12
Create an Invoice
Create a Batch Invoice
Add Non Stock Items to an Invoice
Approve an Invoice'
Create a Credit Note (return authorisation)
View all 12
Product Stock : Transfers
7
Product Stock Direct Transfer
Create a Batch Direct Transfer
Perform a Location Transfer
Create a Product Stock Warehouse Transfer
Actioning Warehouse Transfer In
View all 7
Product Stock: Adjustments & Stock Take
12
Create a Stock Take Draft
Create a FG Stock Take Draft by SKU
Add SKU's to a FG Stock Take by SKU Draft
Manually add Units to a FG Stock Take Draft
Open Saved FG Stock Take Draft
View all 12
Sales Orders
36
View a Sales Order from within Product Costing
View Sales Order Status
Search for a Sales Order from Navigation
Open a Sales Order from Navigation
Search for a Sales Order
View all 36
Sales Orders- Buffer Orders
3
Create a Buffer Order
Create a Negative Buffer Order
About Buffer Orders
Measurements & Quality Audits (QA)
5
Add QA Specifications within Sync Administration
Create QA Templates’ within Sync Administration
Detailed Overview of 'Measurement Points and Grading'
Add ‘QA Templates’ to a Job/Style
Print the ‘Job Specification Measurements Report’ from within a Job
Production Planner (PPB)
9
Production Planner Vendor Configuration
Production Planner Task Configuration
Production Planner Job Configuration
Launch the Production Planner (PPB)
Select Dates to View on the Production Planner
View all 9
UPC's & X-References
3
Create an X-Reference
Edit X-References
Multi-Item vs Single Item X-References
Permissions
3
Permission: Access Cost Summary
Permission: Access Job Products
Permission: Access Job QA
Techpack
1
View Style Details and Generate a Techpack Report
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