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Sync ERP FAQs
Navigation & General
25
Login or Logout of Sync
Change or Reset Sync Password
Navigate Sync Home/ Home Screen
Find, View or Open Recent Items
Search in Sync ERP
View all 25
Admin
12
About Custom Fields
Add a Custom Field Value
Mark a custom field value as active or inactive
Reorder Custom Field Values
Edit a Custom Field Value
View all 12
Admin: CMT Operations & Templates
14
Add or Delete a CMT Module
Add or Delete a CMT Sub Module
Add or Delete CMT Operations from a Sub-Module
Add or delete CMT Templates
Add or Delete Operations from a CMT Template
View all 14
Admin: Cost Types & Cost Sub Types
12
About Cost Types and Cost Sub Types
Add a New Sub-Type within Sync Administration
Import Cost Sub Type Data
Duplicate a Cost-Sub Type within Sync Administration
Search for a Cost SubType within Sync Administration
View all 12
Admin: Customers & Sub Customers
17
About Customers & Sub Customers
Create a New Customer in Sync Admin
Add Customers in Bulk (Import Customers)
Search for a Customer within Sync Administration
Edit a Customer within Sync Admin
View all 17
Admin: Lookups
27
Add a New Calendar in Sync Admin
Mark a Calendar as Active or Inactive
About Closing Dates
Add or view Closing Dates
About Colours
View all 27
Admin: Pending Byers (B2B Customer Buyers)
4
View Pending Buyers
Resend Pending Buyer Activation Email
Approve or Reject a Pending Buyer
Create New Customer from Pending Buyer
Admin: Rep Codes
5
About Default and Special Rep Codes
Create a New Rep (Rep Code)
Set Default Rep Commissions or Customer Discounts
Create Special Reps
View and Edit Sales Reps
Admin: Vendors
9
About Vendors
Add a new Vendor within Sync Administration
Import Vendors (Create new vendors in Bulk)
Edit a Vendor
Set a Vendor as Active
View all 9
Admin: Logos
7
Add a New Logo in Sync Admin
Add a New Logo Type
Mark a Logo Type as active or inactive
Edit or Delete a Logo Type
Add a Logo Location
View all 7
Tools
9
Bulk Update Custom Field Values
Assign Pick Tickets to Sync Scanner Users
Unassign Pick Tickets
Batch Cancel Sales Orders
View Warehouse Maps
View all 9
Products and Styles
46
Open Product Costing in Sync home
Apply Filters within Product Costing
Filter by Status' from Product Costing
Search for a Style' within Product Costing
Batch Edit Styles/ Products from within Product Costing
View all 46
Product Costing
21
View Product Cost Summary on a Product
Edit or View Sales Budgeting on a Product (Margin, GP, Markup)
Add an item to the BOM (from Product Costing)
Duplicate BOM cost/ full costing from an existing Product
Duplicate a single item/cost in the BOM (from Product Costing)
View all 21
Product Costing: Costsheet Templates
3
Flag a Cost Sheet as a Template
Use a Template for a New Costing
About Costsheet Templates
Product Catalogue
4
How to 'View Job Detail’s' from within the Product Catelog
How to Use the 'Product Catalogue' Tab
How to 'Open a Job from within the Product Catelog'
Batch Edit a Job/Style from within the Product Catelog
Product Costing: Calculators
8
Cost Detail Calculator
Fabric Ratings Calculator
Fabric Unit Calculator
Fabric Cost Calculator
Selling Price Calculator
View all 8
Product Costing: CMT Operations/ Workstudy
5
Add CMT Operations to a Job'
Delete CMT Operations From a Job
Edit CMT Operations within a Job
View & Allocate CMT Operations within a Job
Mark CMT Operations as Active or Inactive on a Job Product
My Tasks & Job Steps(critical Path)
24
View Assigned Tasks
View My Jobs
Search My Tasks
Mark My Tasks as Complete
Preview Job Details of My Jobs/ Assigned Tasks
View all 24
Products: Production Figures
2
Add Production Figures to a Job
Edit Production Figures within a Job
Purchase Orders & Bulk Jobs
19
About Purchase Orders (PO's)
Create a 'Purchase Order’
Import Purchase Orders (Create new PO's in Bulk)
Add a PO Line Item’
Change the Purchase Order Status
View all 19
Material Stock
23
Material Stock Process Flow/ Overview
Check Material Stock
Set material stock as Reject
Set Material Stock as Sale
Split a Material Stock Item
View all 23
Material Stock: Receiving & Stock Return
18
GRV Material Stock
GRV Material Stock as Reject
Generate the Materials Received Report
Create a Material Stock Return
Create an ASN
View all 18
Material Stock: Put Away & Transfers
4
Stock Put Away
Create a Material Stock Warehouse Transfer
Despatching Warehouse Transfer Out
Receive the Warehouse Transfer In
Material Stock: Picking, Despatch
8
Create a Material Stock Picking Requisition
Despatch a Pick Ticket
View Material Stock Picked to a Job/ PPO
Generate the Despatch Note Report
View Cumulative Totals for Picked Stock
View all 8
Material Stock: Adjustments & Stock Take
15
Create a Stock Unit Adjustment
View Material Stock Unit Adjustments
Create a Stock Cost Adjustment
Create a Stock Take Period
Create a Full Stock Take
View all 15
Material Stock: Stock Sales
5
Create a ‘Stock Sale’
Create a ‘Material Stock Pick’ for a Stock Sale
Create a ‘Material Stock Despatch’ for a Stock Sale
Create a ‘Non Stock Invoice’ for a Material Stock Sale
Credit a Material Stock Sale
Product Purchase Order
14
Create a Product Purchase Order
Duplicate a Product Purchase Order
Import Product Purchase Orders
Add a PPO Line Item’
Search for a Product Purchase Order
View all 14
Product Stock
6
Add/change a product's SKU number
Search for a Product Stock Header
Search and View Product Stock Headers
Search and View Product Stock Items
View Stock Item Locations and Movements
View all 6
Product Stock: Receiving & Inbound Shipments
8
GRV by PPO
Change the Status of an Inbound Shipment’
Create a New Inbound Shipment
GRV by In-Ship
GRV Product Stock into Multiple Locations
View all 8
Product Stock: Picking, Dispatch & RTV
19
Create a Picking Requisition from within a Sales Order
Create a Picking Requisition by Sales Order
Create a Requisition for Multiple Sales Orders
Create a Requisition by Job
Reprint a Product Stock Picking Slip
View all 19
Product Stock: Shipping
6
Create a Shipment
Editing a Shipment
Search for or view Shipments
Change the Shipment Status
Create a Shipment by Batch
View all 6
Product Stock: Invoices & Credit Notes
12
Create an Invoice
Create a Batch Invoice
Add Non Stock Items to an Invoice
Approve an Invoice'
Create a Credit Note (return authorisation)
View all 12
Product Stock : Transfers
7
Product Stock Direct Transfer
Create a Batch Direct Transfer
Perform a Location Transfer
Create a Product Stock Warehouse Transfer
Actioning Warehouse Transfer In
View all 7
Product Stock: Adjustments & Stock Take
12
Create a Stock Take Draft
Create a FG Stock Take Draft by SKU
Add SKU's to a FG Stock Take by SKU Draft
Manually add Units to a FG Stock Take Draft
Open Saved FG Stock Take Draft
View all 12
Sales Orders
37
About Sales Orders
View a Sales Order from within Product Costing
View Sales Order Status
Search for a Sales Order from Navigation
Open a Sales Order from Navigation
View all 37
Sales Orders- Buffer Orders
3
Create a Buffer Order
Create a Negative Buffer Order
About Buffer Orders
Measurements & Quality Audits (QA)
5
Add QA Specifications within Sync Administration
Create QA Templates’ within Sync Administration
Detailed Overview of 'Measurement Points and Grading'
Add ‘QA Templates’ to a Job/Style
Print the ‘Job Specification Measurements Report’ from within a Job
Production Planner (PPB)
9
Production Planner Vendor Configuration
Production Planner Task Configuration
Production Planner Job Configuration
Launch the Production Planner (PPB)
Select Dates to View on the Production Planner
View all 9
UPC's & X-References
3
Create an X-Reference
Edit X-References
Multi-Item vs Single Item X-References
Permissions
3
Permission: Access Cost Summary
Permission: Access Job Products
Permission: Access Job QA
Techpack
1
View Style Details and Generate a Techpack Report
Error Handling
1
Sync 6 Compatibility Issue w/ New Outlook
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