Navigation & General

Export Search Results
The article outlines the steps to export views/Tabs or search results in Sync ERP. For more information on Searching in Sync click here.   FOLLOW STEPS B...
Thu, 12 Jun, 2025 at 9:57 AM
Change Sync Theme
The article outlines the steps to change the display theme of the Sync application. this will be for your user login only.   FOLLOW STEPS BELOW:   1. Cl...
Thu, 12 Jun, 2025 at 10:03 AM
Show/ Hide Panes' in Sync Home
The article outlines the steps to Show or Hide panes on your Sync Home Page.   FOLLOW STEPS BELOW:   1. From Sync Home click on 'View' 2. Click...
Thu, 12 Jun, 2025 at 10:11 AM
View or Find FAQ's' before Logging Support Tickets
The article outlines the steps to find and view Sync FAQ's prior to logging a support ticket for further assistance. FOLLOW STEPS BELOW:   1. From...
Thu, 12 Jun, 2025 at 10:12 AM
Log a Support Ticket
The article outlines the steps to log a support ticket from within the Sync ERP application. To view all your tickets or export the ticket listing view FAQ...
Thu, 12 Jun, 2025 at 10:14 AM
View or Export Logged Support Tickets
The article outlines the steps to view or export logged support tickets. To Log a new support ticket view FAQ here.   FOLLOW STEPS BELOW: 1. From Syn...
Thu, 12 Jun, 2025 at 10:14 AM
Download TeamViewer for Remote Desktop Support
The article outlines the steps to download TeamViewer to allow for remote desktop access for Sync support.    FOLLOW STEPS BELOW:   1. From Sync Home Cl...
Thu, 12 Jun, 2025 at 10:15 AM
Print Individual Sheets of a Report (DX reports)
The article outlines the steps involved in printing from the document viewer in Sync. TABLE OF CONTENTS 1. Step 1: Open the desired document in Sync...
Thu, 12 Jun, 2025 at 10:17 AM
Sync Terminology
This article outlines the terminology that is used within the Sync.    PURPOSE To define and explain standard Sync terminology used across processes.   ...
Mon, 26 May, 2025 at 5:07 AM
Glossary of Sync Terminology
Here is a non-exhaustive list of Sync terms and acronyms we use ACTUAL DELIVERY DATE on the Job is auto populated when the Job is moved into a Status ...
Thu, 12 Jun, 2025 at 6:42 AM