This article outlines the steps for setting the Default Application used to Email files.


FOLLOW STEPS BELOW: 


  1.  Click the Windows button on the bottom left corner of your screen and type Default Apps, then select the option that comes up.


  2. Select the Choose a Default option under Email



  3. Select Outlook as the Default.

  4. Once this has been set, you will need to restart Sync to ensure that this change reflects correctly.


In the event of the above not fixing the issue, you will then need to confirm that the correct file type is set to send this out.

This can be done as follows:



  1. Scroll down and select the option "Choose default apps by file type".


  2. Check that the below two options are set to the correct Outlook app.
    This default should match the icon in the below screenshots.



  3. Once this has been set, you will need to restart Sync to ensure that this change reflects correctly.