The article outlines the steps on How to Approve a credit note.(Please note that this action is permission controlled if you require access to this feature please log a support ticket)  

 

FOLLOW STEPS BELOW:

 

1. Search and Open the Credit Note you would like to approve by clicking Search-> Credit Notes

2. Click the green shield icon labeled 'approve' to approve the credit note.

3. Click yes on the confirmation prompt to complete approval of this credit note.

 

NB. For a quick tutorial watch below