The article outlines the steps to Navigate the Sync Homepage. 

 

FOLLOW STEPS BELOW:

 

1. Click on Homescreen Menu to access more functions like password management, login out, reloading ect

2. Click through available Homescreen functions like view management, tolls & help

3. Click on Ribbon Toolbar functions like 'new', 'Search', 'Reports'

4. Click through to expand Navigation Pane menu items

5. Click on Recent Items to reopen 

*Certain functions are permissions based and may not be accessible or visible to your user role

*Certain features & functions may not been enabled by your Sync instance and therefore not accessible or visible to your user role


NB. For a quick tutorial watch below

 


Sync Home Menu

1. Set Password: change your user password from current, if you forget your current password log a support ticket for assistance

2. Admin Portal (permission based): access admin functionality that your user role has permission to

3. About: view user, connection & Sync version information

4. Reload: clear session cache

5. Log Out: log out of Sync, this will automatically reopen the Sync login screen

6. Exit: exit Sync


Sync Home Functions

1. Home: click to go back to the Sync Home

2. View: personalise your Sync view/theme

3. Tools: access tools

    - Custom Field Maintenance: bulk update custom fields on jobs, products, customers, invoices, PPO's, SO's etc.

    - Assign Pick Tickets: assign pick tickets to specified users

    - Order Maintenance: batch cancel sales orders

    - Process Step Maintenance: update fixed task dates and reassign tasks to new users

    - Warehouse Areas: view warehouse maps & print individual locations

    - Set Label Printer: configure barcode printer

    - Pinned Reports: specify often used reports & lock them to Sync home

    - Delete Cache: delete Image, report and document files

4. Help: click to access

    - Log Ticket: click to log a support ticket through Sync Support

    - FAQ's: click to access Sync FAQ's

    - Download TeamViewer: click to download Teamviewer to enable remote access Support


Ribbon Toolbar Functions

1. New: click to create new jobs, orders, PO's, PPO's, stock movements, invoices or credit Notes

2. Search: click to open any available search window in Sync

3. Reports: click to view available reports

4. Close All: click to close all open Sync Home tabs

5. Sync Today: click to view Sync Today dashboard report

6. Product Costing: click to open the Product Costing tab and view job/ product details (Quick Costing)

7. Product Catalogue: click to open the Product Catalogue tab

8. Product PO's: click to open the PPO tab and view line-item details

9. Sales Orders: click to open the Sales Order tab and view line-item details

10. Product Stock: Click to open the Product Stock process flow diagram and then click through to functions

11. Production Planner: click to open the Production Planning Board

12. Pinned Reports: click to open any pinned reports


Navigation Pane Functions/Views

1. Search: type text to search for menu item

2. Home: click to access Sync Today dashboard & My Tasks tab

3. Reports: click through to view available reports

4. Dashboards: click to view available dashboards

5. Products: click to open Products Menu and access templates, cost sheets, Product Costing, Catalogue, Quality Audits ect

6. X-References: click to open X Reference menu and access items, UPC's

7. Sales: click to open Sales Order menu and access SO's, line items, & sales dashboards

8. Purchase Orders: click to open Purchase Order menu and access PO's

9. Material Stock: click to open Material Stock menu and access Stock process flow, ASN's, Stock, Unpicked Stock, Delivery Notes etc.

10. Product Purchasing: click to open Product Purchasing menu and access Product PO's 

11. Product Stock: click to open Product Stock menu and access Stock process flow, Inbound Shipmens, Stock, Unpicked Stock, Shipments etc.  

12. Drop Zone: click to open Drop Zone, view & drop files 

13. Administration: click to open Administration menu and access admin functions your role has access to