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FOLLOW STEPS BELOW:
1. Navigate to New > Credit Note
2. Click the 'Invoice' button and search for + select the Invoice in question
3. Double Click on the applicable Invoice line
4. Enter in the units being credited in either the 'Good' or 'Reject' columns
Note: If crediting in to multiple locations, select the three dots and add the applicable locations. Enter in unit for each location.
5. Add in a comment (required field) and any other pertinent information.
6. Once complete, click on the 'Approve' button to complete the Credit Note process.
NB. For a quick tutorial watch below
