The article outlines the steps to reassign all incomplete tasks currently assigned to one user, to another user.
N.B. Can only reassign all tasks i.e. cannot just reassign job/SO/PPO/PO tasks or the tasks for a subset of jobs.
FOLLOW STEPS BELOW:
1. Click Tools
2. Click Process Step Maintenance
3. Select Reassign Tasks
4. Select User who you want to replace
5. Select User who you want these tasks to be reassigned to
6. Select whether to reassign tasks they are assigned to and/or tasks they are the manager of
7. Select Incomplete Job/SO/PPO/PO Steps
8. Click Reassign
9. Click Yes if okay to reassign tasks
10. Click Okay
11. Click Close
NB. For a quick tutorial watch below
