The article outlines the steps to create a Product Stock Return to Vendor. Note that to create an RTV, the stock must be Received into Sync before the RTV can be created. Once the Product Stock RTV is created, a Product Stock Pick and Despatch must be completed against the RTV.
FOLLOW STEPS BELOW:
1. From the Sync Homepage, Click on ‘New’
2. Select ‘Product Picking’
3. Select ‘RTV’
4. Select Product Stock Header
5. Capture 'Reference'
6. Capture 'Delivery Date'
7. Capture 'Reason'
8. Capture a Comment
9. If required, change ‘Page Count’
10. Multi Select Stock Items and Tap your Spacebar. This will select all items
11. Click ‘Accept’
NB. For a quick tutorial watch below
