The article outlines the steps to create a Material Stock Return to Vendor. Note that to create an RTV, the stock must be Received into Sync before the RTV can be created. Once the Stock RTV is created, a Stock Pick and Despatch must be completed against the RTV.

 

FOLLOW STEPS BELOW:

 

1. From the Sync Homepage, Click on ‘New’

2. Select ‘Material Picking’

3. Select ‘Stock RTV’

4. Capture ‘Stock Return Details’ i.e. ‘Reference’ e.g. PO, Delivery Note, Packing Slip# 

5. Capture ‘Delivery Date’

6. Capture Reason

7. Select ‘Warehouse’

8. Click on the ‘Search Icon’ within ‘ Receipt Header’

9. Select a Search Criteria and Apply relevant Filters

10. Capture Search Criteria and Click ‘Search’

11. Click ‘Select’ within the ‘Stock Move Headers’ Window to Select Header to RTV against

12. Capture a Comment 

13. If required, change ‘Page Count’ 

14. Multi Select Stock Items and Tap your Spacebar. This will select all items

15. Click ‘Accept’

 

NB. For a quick tutorial watch below